Our expert usability testing and reporting service will help you better understand the strengths and weaknesses of your website which upon improvement would aid customer loyalty and satisfaction and hugely improve site conversions. We manually test your website against a set of existing standards using a group of real users, onsite as well as online.

Web usability evaluation

Based on your business nature and end users, our usability experts evaluate your website on the following areas:

• Site Layout - Does your site look credible to your end users?
• Site Navigation and Architecture -How the information is organized on your site including site categories, sub categories, titles, subtitles and labeling in relation to your end users
• Information retrieval- Are your end users able to find information that they want with ease?
• Site Loading speeds - Evaluation of page download time to find out it your users are waiting too long for pages to appear
  
  Web Accessibility Evaluation

Web accessibility evaluation will help you identify if your web pages are accessible to all web users. This basically involves the following:

• Checking your web pages to ensure browser compatibility across a range of browsers
• Ensuring that all web users are able to use forms present on your site efficiently
• Ensuring if or not web users are able to access content and retrieve information on your site with ease
• Finding out if your site gives the user complete control or presents the user with a situation where he feels helpless
  
  User Experience Surveys

This is a test where real people access your website remotely as well as on our site and try to locate all functionalities. After this the users are asked to fill up a questionnaire to describe their experience with your site. The user experience test helps us analyze the following:

• Find out what exactly your visitors see on your website and based on that how they use your website
• Spot errors in the website navigation
• How easy or hard it is for users to complete a given task on your website
• How well your website is designed in terms of ease of use, branding and professionalism
• Discover common problems faced by visitors on your website
  
  Comprehensive Usability Reporting

We present you with highly comprehensive usability reports geared towards your targeted audience which will give you a clear cut picture of where the faults lie and what you need to do to rectify them effectively. Reports are presented in a neat tabular format which would have all issues addressed followed by solutions recommended by our experts. Issues are segregated on the basis of priority.

In addition to the negatives we also give you a separate report outlining the aspects the users liked about your website, so you can keep these aspects active on even build on them.